Returns Policy

At SYBAH Hardware & General, we want you to be satisfied with your purchase. If you're not happy, here's how returns work:

Eligible for Return

• Items returned within 7 days of purchase
• Unused and in original packaging
• With proof of purchase (receipt or order confirmation)

Non-Returnable Items

• Food and perishable goods
• Opened paint or chemicals
• Cut materials (cable, pipe, timber cut to size)
• Items damaged through misuse
• Custom or bulk orders

How to Return

1. Contact us via WhatsApp or call with your order details
2. We'll confirm eligibility and arrange return
3. Bring the item to our store or arrange pickup
4. Refund or exchange processed within 3 business days

Electronics Warranty

Electronics and appliances with manufacturer warranty are handled per the manufacturer's terms. We can assist with warranty claims — contact us for help.